
State Farm® Insurance Agent Carrie Ratliff
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dan Eippert
September 12, 2025
"Amazing customer service from Liz and Carrie!!"
Adam Burgard
September 11, 2025
"Friendly and respectful staff!"
"We're thankful for your feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. "
Hannah Yoder
September 5, 2025
"I had a great experience with Elizabeth!! She has wonderful customer service skills and would highly recommend going with this office :)"
"Thank you Hannah!!"
jennifer
September 4, 2025
"Jamie and Elizabeth are always so helpful and make things go so smoothly!!!"
"Thank you Jen! We appreciate your business too!"
Drew Ginnis
June 1, 2025
"Terrible communication within the company and never got call back on issues. Will be moving my business."
carissa Markota
February 12, 2025
"I called the office for some help with life insurance and Liz was amazing. She gave me multiple options and worked with me to find the one that fit the best. I highly recommend working with this office!"
"Thank you Carissa. Liz is a wonderful life specialist for our office. "
Jeremy Gurski
December 10, 2024
"Carrie Ratliff and State Farm Insurance offer great service with a smile. Carrie and team understand how to help manage the risks that happen in day-to-day life. If you are not working with Carrie, are you really covered?"
"Thanks Jeremy! We appreciate you and your families business. You know where to find us!! 📱📞"
Fred Hicken
October 30, 2024
"Jamie ,Elizabeth, and staff at Carrie Ratliff always provide excellent support and service when needed!!!"
Makenzie Cleeland
September 18, 2024
"This is a wonderful agency! We have policies through there and the automated payments makes it so easy. Elizabeth is our direct agent and she is so personable and makes the process so easy to understand and she is available anytime we have questions or concerns. I would recommend her to ANY friends or family. I wouldn’t let them go anywhere else!"
"Thank you so much Makenzie! We enjoy having you as a customer. Liz is great and always ready to help! "
carol briggs
August 8, 2024
"A minor fender bender was handled quickly and efficiently using a non-preferred body shop of my choosing."
"I'm so happy your claim was handled quickly. It's always the customers choice, on what body shop they can use. We appreciate your business. "
Halynna Frangos
July 23, 2024
"Very helpful with everything you need."
Matthew Allen
February 26, 2024
"Ignorant people who don't communicate well at all have changed my policy without even speaking with me and most currently want seeing insure my homeowners policy anymore because I've been out of state so was told I could only write it up as a rental property which would be a lie! Why would my home with all my personal property have to be under a rental policy that makes no sense.. ignorant I'm highly irritated!!"
"Hi Matthew, I'm sorry there is a misunderstanding. Your car is titled and insured in California and State Farm got record of an address change so we can't continue the home policy. We can write it as a rental since you stated your friends are living in it. We are happy to explain again so please feel free to call us back. "
Tony Amendola
July 8, 2022
"Excellent service from Emily in recent business dealings. Prompt and thorough responses."
"Thank you Tony!"
Jennifer Allgood
July 6, 2022
"Always a great experience any time I talk to them! I have all my policies here and so does the rest of my family!! Highly recommend Carrie Ratliff and State Farm!!"
"Thank you Jen!! We love having you as a customer and a friend!"
marc delsignore
July 5, 2022
"State Farm got me much better rates on my motorcycle insurance as well as some family members of mine as well. I highly recommend Elizabeth Farmer for all of your insurance needs! She’s super helpful and answers all of my questions with the best solutions!"
"Thank you Marc! I'm so glad we were able to help out you and your family members. Liz is so helpful!"
Amy Chorba
July 5, 2022
"I currently just switched to this office and they are so helpful and are very good at quick responses!! Definitely recommend"
"Thank you Amy!"
james turner
July 1, 2022
"Great agency! Emily was kind, courteous and very professional. Thank you guys for doing such a great job!"
"Thank you James...we appreciate your business!"
clyde kemp
July 1, 2022
"great service, an emily was very friendly an helpful."
"Thank you Clyde!"
Dylan Peterson
May 19, 2022
"Elizabeth Farmer was very helpful and patient in navigating insurance for a former commercial, now personal vehicle. Would definitely recommend!"
"Thank you so much Dylan! We are glad we were able to help you!"
Delinda Bittner
March 24, 2022
"We had a very good experience. Everyone was very helpful. Professional. Explained everything so that we could understand. We left with feeling like they really cared."
"Thank you Delinda. We really appreciate it!"
Elizabeth Lisk
January 22, 2022
"Always helpful"
"Thank you!!"
Sydnie Hill
October 21, 2021
"The team is professional and they did such an awesome job at getting me the best deal possible. Highly recommend!"
"Thank you Sydnie! So glad we were able to save you money on your home and auto!"
Amanda Farmer
October 21, 2021
"Staff is very polite and helpful!"
"Thank you Amanda!"
Daniel Naples
October 21, 2021
"Best Deal Ever! Couldn’t be more happy! Was fantastic loved all the help!"
"Thank you! Our rates are wonderful right now. We appreciate you as a customer!"
Drew S
September 24, 2021
"Amazing customer service, Emily was very professional and helped walk me through everything to make sure I understood it all. I would highly reccomend them to anyone, I tried many companies before them and none were as efficient as this one."
"Thank you Drew...we love having you as a customer. :)"