State Farm® Insurance Agent Carrie Ratliff
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Makenzie Cleeland
September 18, 2024
"This is a wonderful agency! We have policies through there and the automated payments makes it so easy. Elizabeth is our direct agent and she is so personable and makes the process so easy to understand and she is available anytime we have questions or concerns. I would recommend her to ANY friends or family. I wouldn’t let them go anywhere else!"
"Thank you so much Makenzie! We enjoy having you as a customer. Liz is great and always ready to help! "
carol briggs
August 8, 2024
"A minor fender bender was handled quickly and efficiently using a non-preferred body shop of my choosing."
"I'm so happy your claim was handled quickly. It's always the customers choice, on what body shop they can use. We appreciate your business. "
Halynna Frangos
July 23, 2024
"Very helpful with everything you need."
Matthew Allen
February 26, 2024
"Ignorant people who don't communicate well at all have changed my policy without even speaking with me and most currently want seeing insure my homeowners policy anymore because I've been out of state so was told I could only write it up as a rental property which would be a lie! Why would my home with all my personal property have to be under a rental policy that makes no sense.. ignorant I'm highly irritated!!"
"Hi Matthew, I'm sorry there is a misunderstanding. Your car is titled and insured in California and State Farm got record of an address change so we can't continue the home policy. We can write it as a rental since you stated your friends are living in it. We are happy to explain again so please feel free to call us back. "
Tony Amendola
July 8, 2022
"Excellent service from Emily in recent business dealings. Prompt and thorough responses."
"Thank you Tony!"
Jennifer Allgood
July 6, 2022
"Always a great experience any time I talk to them! I have all my policies here and so does the rest of my family!! Highly recommend Carrie Ratliff and State Farm!!"
"Thank you Jen!! We love having you as a customer and a friend!"
marc delsignore
July 5, 2022
"State Farm got me much better rates on my motorcycle insurance as well as some family members of mine as well. I highly recommend Elizabeth Farmer for all of your insurance needs! She’s super helpful and answers all of my questions with the best solutions!"
"Thank you Marc! I'm so glad we were able to help out you and your family members. Liz is so helpful!"
Amy Chorba
July 5, 2022
"I currently just switched to this office and they are so helpful and are very good at quick responses!! Definitely recommend"
"Thank you Amy!"
james turner
July 1, 2022
"Great agency! Emily was kind, courteous and very professional. Thank you guys for doing such a great job!"
"Thank you James...we appreciate your business!"
clyde kemp
July 1, 2022
"great service, an emily was very friendly an helpful."
"Thank you Clyde!"
Dylan Peterson
May 19, 2022
"Elizabeth Farmer was very helpful and patient in navigating insurance for a former commercial, now personal vehicle. Would definitely recommend!"
"Thank you so much Dylan! We are glad we were able to help you!"
Delinda Bittner
March 24, 2022
"We had a very good experience. Everyone was very helpful. Professional. Explained everything so that we could understand. We left with feeling like they really cared."
"Thank you Delinda. We really appreciate it!"
Elizabeth Lisk
January 22, 2022
"Always helpful"
"Thank you!!"
Sydnie Holden
October 21, 2021
"The team is professional and they did such an awesome job at getting me the best deal possible. Highly recommend!"
"Thank you Sydnie! So glad we were able to save you money on your home and auto!"
Amanda Farmer
October 21, 2021
"Staff is very polite and helpful!"
"Thank you Amanda!"
Daniel Naples
October 21, 2021
"Best Deal Ever! Couldn’t be more happy! Was fantastic loved all the help!"
"Thank you! Our rates are wonderful right now. We appreciate you as a customer!"
Drew Smith
September 24, 2021
"Amazing customer service, Emily was very professional and helped walk me through everything to make sure I understood it all. I would highly reccomend them to anyone, I tried many companies before them and none were as efficient as this one."
"Thank you Drew...we love having you as a customer. :)"
Johnathan Dean
September 8, 2021
"Carrie was very helpful and professional. She really helped me figure out what best fit my needs and I couldn’t be happier with the quality of service."
"Thank you Johnathan! We appreciate your business."
Rina Brown
July 17, 2021
"We had a policy with SF for decades (most of it with a prior agent who retired). When I called to make changes I was informed that they would not renew our policy. Why?? Spoke to Cindy at the office and she was extremely and unnecessarily rude and she could not clearly articulate why they could not make the changes or renew our policy. It was not until I spoke to a different agent at a different company that it was made clear to me why a new policy needed to be written up - a very simple reason. This office did not even want to bother to make the effort. Go elsewhere. I spoke to many professional and responsive agents in the area at other insurance companies. You just need to find them. And no one passed away..."
"Rina, I'm sorry that we couldn't continue the rental property policy without rewriting it as commercial policy since there was a hair salon attached. We also are unable to write policies in someone's name that has passed away. I'm happy that you were able to find a company out there that could help you."
Griffin Allegretti
April 15, 2021
"Emily was very attentive and was able to help me switch my insurance without any hassle."
"Thank you Griffin! We appreciate your business!"
Keanu kalima
April 15, 2021
"Emily was a very reliable and professional sales representative. She helped me with finding the right insurance policy that fit my needs. I would highly recommend her and the Services Carrie Ratliff-State farm insurance agency provides."
"Thank you Keanu! Emily does a wonderful job and we are glad to have her help you!"
haley dorion
April 15, 2021
"Go see Emily she is the best and got me great discounts. Everyone is super nice and they had free stuff!!"
"Thank you Haley! I'm glad you liked our State Farm swag!"
Christina Pupino
April 15, 2021
"Emily provides amazing customer service through the phone and in person. Her service has helped me with multiple questions and concerns I had and provided me with all the help I could have needed!"
"Thank you Christina! Emily is top notch when it comes to insurance."
Nate Spalding
April 15, 2021
"Great friendly and knowledgeable staff who were able to answer all of my questions and get the best rates for my personal and business needs!"
"I'm so glad we were able to help you save money Nate! Thank you!"
Stephanie Bova
March 29, 2021
"The staff is super friendly. Carrie is very helpful and responded to all my questions promptly. Very impressed!!"
"Thank you Stephanie! We appreciate your business!"