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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alaina Fiorini

Alaina Fiorini

March 31, 2026

5  out of  5
rating by Alaina Fiorini
"Knowledgeable, experienced and always ready to help."
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Julie McCully

March 31, 2026

5  out of  5
rating by Julie McCully
"We have had life insurance through State Farm for years and each of my three kids also have it since they were infants…Carrie Ratliff’s office has always taken care of my family to make sure we have the right policies to protect our family!! I highly encourage everyone to have life insurance for all their family members and call Carrie Ratliff’s office and they will set you up!!!"
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Sofia Rose

March 23, 2026

5  out of  5
rating by Sofia Rose
"Great customer service. We love Maegan They gave me a great price on life insurance!"
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T. P.

January 9, 2026

5  out of  5
rating by T. P.
"Great service. Carrie and Jamie were very helpful and thorough. Much appreciated."
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Frank Sferra

December 19, 2025

5  out of  5
rating by Frank Sferra
"The team is friendly, knowledgeable, and always quick to respond when I have questions or need help. They take the time to explain my coverage clearly and make sure I feel confident about my policies. Customer service has been excellent, and I truly feel valued as a customer. Highly recommend!"
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Brittny Miller

December 19, 2025

5  out of  5
rating by Brittny Miller
"Needed renters insurance and Jamie and Liz were great! Sent me over a few options with prices, they did everything super quick and was very seamless! Would definitely recommend this office for any insurance needs! Friendly, professional, quick and easy- what more could you ask for."
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Mila Farmer

December 12, 2025

5  out of  5
rating by Mila Farmer
"Elizabeth is a great agent, always listens to what the customer wants or needs. Definitely recommend Carrie Ratliff State Farm! These ladies are great!"
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Emily Winter

December 12, 2025

5  out of  5
rating by Emily Winter
"Best price in town very transparent. We switched everything last week and couldn’t be happier. Elizabeth was very helpful."
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Emmy Ann

December 12, 2025

5  out of  5
rating by Emmy Ann
"Best people best service, 10/10 staff. They are like family!"
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Mitchell Winter

December 12, 2025

5  out of  5
rating by Mitchell Winter
"Can I just say… WOW Elizabeth went above and beyond for my family. She was very straightforward about the price and explained what coverage I will have, and gave real life examples. I’ve never received this kind of service anywhere, they really care and will listen to what we value in our insurance company. They will work with you, check them out before looking somewhere else!"
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Grace Leslie

December 12, 2025

4  out of  5
rating by Grace Leslie
"The staff is so nice and so professional! I had a great experience. They were very easy to deal with and great with the public."
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Mikey M

December 6, 2025

5  out of  5
rating by Mikey M
"Liz is great! helped me out with all my questions!"
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ariel grischow

December 5, 2025

5  out of  5
rating by ariel grischow
"The best place to go to for your insurance needs. Liz is the absolute best and so helpful. Definitely recommend!"
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Kim Sause

November 21, 2025

5  out of  5
rating by Kim Sause
"I love these girls.."
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Lisa Doll

November 13, 2025

5  out of  5
rating by Lisa Doll
"I had a recent experience with my auto claim and Jamie and Liz at the office were so helpful in guiding me through the process!"
We responded:
"Thank you so much Lisa!! We are so happy you had a great experience. If you need anything else, please reach out to us!"
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Megan Cooper

November 13, 2025

5  out of  5
rating by Megan Cooper
"I called to get a quote and it was made a stressful process so much easier! The staff was very helpful and knowledgeable! I definitely recommend!!"
We responded:
"We're honored by your positive feedback! We look forward to continuing to provide you with great service! "
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L Q

November 8, 2025

5  out of  5
rating by L Q
"carrieratliffstatefarminsurance Great service very helpful and they take their time to respond and explain everything to you i highly recommend"
We responded:
"Thank you so much!! We appreciate your feedback!"
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Gabi Rondon

November 7, 2025

5  out of  5
rating by Gabi Rondon
"They are the best! Love them all! Great service!"
We responded:
"Thank you Gabi!"
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Alex Huzicka

November 6, 2025

5  out of  5
rating by Alex Huzicka
"Elizabeth was amazing very professional and punctual!"
We responded:
"Thank you Alex! "
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Brittney Cleeland

October 31, 2025

5  out of  5
rating by Brittney Cleeland
"Liz got me a great deal on my business insurance and also great life insurance products for me and my son!"
We responded:
"Thank you so much Brittney! We love having you as a customer!! "
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Brooke Talbot

October 30, 2025

5  out of  5
rating by Brooke Talbot
"Friendly staff and got me the most affordable car insurance!!"
We responded:
"Thank you Brooke, we are always happy to help! "
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Michelle Kapon

October 17, 2025

5  out of  5
rating by Michelle Kapon
"Great insurance agent and office … makes things super easy, office always receptive and helpful when I call, definitely lower rates so far then previous insurance brokers … highly recommend Carrie Ratliff and her staff for your insurance needs"
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Richard Craig

October 14, 2025

5  out of  5
rating by Richard Craig
"I had a wonderful experience with this State Farm office. MAEGAN is a Medicare specialist and saved me $1200 a month. Very grateful for what they did. A knowledgeable crew!"
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Eva Bryan

October 10, 2025

5  out of  5
rating by Eva Bryan
"Statefarm Poland OH has the best customer service out there amd the best employees!!"
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Kaylee McClure

October 10, 2025

5  out of  5
rating by Kaylee McClure
"I called to get a price for a policy. Jamie was so professional and friendly. Liz answered all my questions and concerns when she gave me my price. It’s always a stressful process and they made it so easy!"