State Farm® Insurance Agent Carrie Ratliff

"I love these girls.."

"Love my State Farm. The two young lady's are very professional and a pleasure to deal with. Happy atmosphere. So appreciate them."

"I had a recent experience with my auto claim and Jamie and Liz at the office were so helpful in guiding me through the process!"

"I called to get a quote and it was made a stressful process so much easier! The staff was very helpful and knowledgeable! I definitely recommend!!"

"carrieratliffstatefarminsurance Great service very helpful and they take their time to respond and explain everything to you i highly recommend"

"They are the best! Love them all! Great service!"

"Elizabeth was amazing very professional and punctual!"

"Liz got me a great deal on my business insurance and also great life insurance products for me and my son!"

"Friendly staff and got me the most affordable car insurance!!"

"Great insurance agent and office … makes things super easy, office always receptive and helpful when I call, definitely lower rates so far then previous insurance brokers … highly recommend Carrie Ratliff and her staff for your insurance needs"

"I had a wonderful experience with this State Farm office. MAEGAN is a Medicare specialist and saved me $1200 a month. Very grateful for what they did. A knowledgeable crew!"

"Statefarm Poland OH has the best customer service out there amd the best employees!!"

"I called to get a price for a policy. Jamie was so professional and friendly. Liz answered all my questions and concerns when she gave me my price. It’s always a stressful process and they made it so easy!"

"I can’t say enough good things about the Carrie Ratliff State Farm Agency in Poland, Ohio! Their customer service is absolutely outstanding—always friendly, responsive, and genuinely caring. They took the time to understand my needs and found me fantastic rates that saved me a ton. The entire team is professional, approachable, and makes the insurance process stress-free. Highly recommend this agency for anyone looking for top-notch service and great value!"

"Although I didn't speak directly to Carrie, the young lady Elizabeth was an absolute blessing. She is well spoken, very curtious, knowledgeable and just a pleasure to talk to."

"I can’t recommend Carrie Ratliff’s State Farm agency in Poland, OH enough—it’s truly a standout in the insurance world! From the moment I walked in (or called, really), the entire team made me feel like their top priority. Carrie herself is incredibly knowledgeable and took the time to walk me through options for both auto and home coverage, helping me bundle everything into a Personal Price Plan that saved me a bundle without skimping on protection. With experienced pros like Debbie on staff (over 38 years in the biz!), they make complex stuff simple and stress-free. What really sets them apart is their community spirit—they’re always out at local events, sponsoring things like the Youngstown Phantoms hockey and Poland sports boosters, which shows they genuinely care about our neighborhood. Whether it’s quick quotes, claims help, or just friendly advice, their “ReMarkable service” lives up to the hype. If you’re in Poland or nearby, skip the big chains and go straight to Carrie—you’ll be glad you did! Thanks for making insurance feel easy and reliable."

"Carrie and her team truly are just that; a team. I have never had an issue unresolved or a question unanswered. Their wherewithal regarding my policy, coupled with years of experience, really helped walk me through the process and procedures of the industry really made me feel confident with my future endeavors. Being able to trust this group with such a serious part of my life has really reshaped the way I view what’s needed now so as not to worry when it’s too late. Thank you Carrie and your great group of agents!"

"all the associates are always so nice, quick with responses, and will always find the best solution to any issue I’ve experienced. 10/10 recommend!"

"I’ve been a State Farm customer for over five years, and I can’t say enough good things about their service! My agent is incredibly helpful, always quick to answer questions and guide me through my insurance options with patience and clarity. When my dog was diagnosed with ITP, State Farm’s pet insurance coverage (through a partner) was a lifesaver—claims were processed smoothly, and reimbursements came faster than I expected. Their app is user-friendly, making it easy to manage policies or file claims. The rates are fair, and the peace of mind knowing I’m covered for both my car and pet is unbeatable. Highly recommend State Farm for their top-notch service and reliability!"

"Amazing customer service from Liz and Carrie!!"

"Friendly and respectful staff!"

"I had a great experience with Elizabeth!! She has wonderful customer service skills and would highly recommend going with this office :)"

"Jamie and Elizabeth are always so helpful and make things go so smoothly!!!"

"Terrible communication within the company and never got call back on issues. Will be moving my business."

"I called the office for some help with life insurance and Liz was amazing. She gave me multiple options and worked with me to find the one that fit the best. I highly recommend working with this office!"