Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dan Eippert

Dan Eippert

September 12, 2025

5  out of  5
rating by Dan Eippert
"Amazing customer service from Liz and Carrie!!"
Profile photo of Adam Burgard

Adam Burgard

September 11, 2025

5  out of  5
rating by Adam Burgard
"Friendly and respectful staff!"
We responded:
"We're thankful for your feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. "
Profile photo of Hannah Yoder

Hannah Yoder

September 5, 2025

5  out of  5
rating by Hannah Yoder
"I had a great experience with Elizabeth!! She has wonderful customer service skills and would highly recommend going with this office :)"
We responded:
"Thank you Hannah!!"
Profile photo of jennifer

jennifer

September 4, 2025

5  out of  5
rating by jennifer
"Jamie and Elizabeth are always so helpful and make things go so smoothly!!!"
We responded:
"Thank you Jen! We appreciate your business too!"
Profile photo of Drew Ginnis

Drew Ginnis

June 1, 2025

1  out of  5
rating by Drew Ginnis
"Terrible communication within the company and never got call back on issues. Will be moving my business."
Profile photo of carissa Markota

carissa Markota

February 12, 2025

5  out of  5
rating by carissa Markota
"I called the office for some help with life insurance and Liz was amazing. She gave me multiple options and worked with me to find the one that fit the best. I highly recommend working with this office!"
We responded:
"Thank you Carissa. Liz is a wonderful life specialist for our office. "
Profile photo of Jeremy Gurski

Jeremy Gurski

December 10, 2024

5  out of  5
rating by Jeremy Gurski
"Carrie Ratliff and State Farm Insurance offer great service with a smile. Carrie and team understand how to help manage the risks that happen in day-to-day life. If you are not working with Carrie, are you really covered?"
We responded:
"Thanks Jeremy! We appreciate you and your families business. You know where to find us!! 📱📞"
Profile photo of Fred Hicken

Fred Hicken

October 30, 2024

5  out of  5
rating by Fred Hicken
"Jamie ,Elizabeth, and staff at Carrie Ratliff always provide excellent support and service when needed!!!"
Profile photo of Makenzie Cleeland

Makenzie Cleeland

September 18, 2024

5  out of  5
rating by Makenzie Cleeland
"This is a wonderful agency! We have policies through there and the automated payments makes it so easy. Elizabeth is our direct agent and she is so personable and makes the process so easy to understand and she is available anytime we have questions or concerns. I would recommend her to ANY friends or family. I wouldn’t let them go anywhere else!"
We responded:
"Thank you so much Makenzie! We enjoy having you as a customer. Liz is great and always ready to help! "
Profile photo of carol briggs

carol briggs

August 8, 2024

5  out of  5
rating by carol briggs
"A minor fender bender was handled quickly and efficiently using a non-preferred body shop of my choosing."
We responded:
"I'm so happy your claim was handled quickly. It's always the customers choice, on what body shop they can use. We appreciate your business. "
Profile photo of Halynna Frangos

Halynna Frangos

July 23, 2024

5  out of  5
rating by Halynna Frangos
"Very helpful with everything you need."
Profile photo of Matthew Allen

Matthew Allen

February 26, 2024

1  out of  5
rating by Matthew Allen
"Ignorant people who don't communicate well at all have changed my policy without even speaking with me and most currently want seeing insure my homeowners policy anymore because I've been out of state so was told I could only write it up as a rental property which would be a lie! Why would my home with all my personal property have to be under a rental policy that makes no sense.. ignorant I'm highly irritated!!"
We responded:
"Hi Matthew, I'm sorry there is a misunderstanding. Your car is titled and insured in California and State Farm got record of an address change so we can't continue the home policy. We can write it as a rental since you stated your friends are living in it. We are happy to explain again so please feel free to call us back. "
Profile photo of Tony Amendola

Tony Amendola

July 8, 2022

5  out of  5
rating by Tony Amendola
"Excellent service from Emily in recent business dealings. Prompt and thorough responses."
We responded:
"Thank you Tony!"
Profile photo of Jennifer Allgood

Jennifer Allgood

July 6, 2022

5  out of  5
rating by Jennifer Allgood
"Always a great experience any time I talk to them! I have all my policies here and so does the rest of my family!! Highly recommend Carrie Ratliff and State Farm!!"
We responded:
"Thank you Jen!! We love having you as a customer and a friend!"
Profile photo of marc delsignore

marc delsignore

July 5, 2022

5  out of  5
rating by marc delsignore
"State Farm got me much better rates on my motorcycle insurance as well as some family members of mine as well. I highly recommend Elizabeth Farmer for all of your insurance needs! She’s super helpful and answers all of my questions with the best solutions!"
We responded:
"Thank you Marc! I'm so glad we were able to help out you and your family members. Liz is so helpful!"
Profile photo of Amy Chorba

Amy Chorba

July 5, 2022

5  out of  5
rating by Amy Chorba
"I currently just switched to this office and they are so helpful and are very good at quick responses!! Definitely recommend"
We responded:
"Thank you Amy!"
Profile photo of james turner

james turner

July 1, 2022

5  out of  5
rating by james turner
"Great agency! Emily was kind, courteous and very professional. Thank you guys for doing such a great job!"
We responded:
"Thank you James...we appreciate your business!"
Profile photo of clyde kemp

clyde kemp

July 1, 2022

5  out of  5
rating by clyde kemp
"great service, an emily was very friendly an helpful."
We responded:
"Thank you Clyde!"
Profile photo of Dylan Peterson

Dylan Peterson

May 19, 2022

5  out of  5
rating by Dylan Peterson
"Elizabeth Farmer was very helpful and patient in navigating insurance for a former commercial, now personal vehicle. Would definitely recommend!"
We responded:
"Thank you so much Dylan! We are glad we were able to help you!"
Profile photo of Delinda Bittner

Delinda Bittner

March 24, 2022

5  out of  5
rating by Delinda Bittner
"We had a very good experience. Everyone was very helpful. Professional. Explained everything so that we could understand. We left with feeling like they really cared."
We responded:
"Thank you Delinda. We really appreciate it!"
Profile photo of Elizabeth Lisk

Elizabeth Lisk

January 22, 2022

5  out of  5
rating by Elizabeth Lisk
"Always helpful"
We responded:
"Thank you!!"
Profile photo of Sydnie Hill

Sydnie Hill

October 21, 2021

5  out of  5
rating by Sydnie Hill
"The team is professional and they did such an awesome job at getting me the best deal possible. Highly recommend!"
We responded:
"Thank you Sydnie! So glad we were able to save you money on your home and auto!"
Profile photo of Amanda Farmer

Amanda Farmer

October 21, 2021

5  out of  5
rating by Amanda Farmer
"Staff is very polite and helpful!"
We responded:
"Thank you Amanda!"
Profile photo of Daniel Naples

Daniel Naples

October 21, 2021

5  out of  5
rating by Daniel Naples
"Best Deal Ever! Couldn’t be more happy! Was fantastic loved all the help!"
We responded:
"Thank you! Our rates are wonderful right now. We appreciate you as a customer!"
Profile photo of Drew S

Drew S

September 24, 2021

5  out of  5
rating by Drew S
"Amazing customer service, Emily was very professional and helped walk me through everything to make sure I understood it all. I would highly reccomend them to anyone, I tried many companies before them and none were as efficient as this one."
We responded:
"Thank you Drew...we love having you as a customer. :)"